The New York Times feature, The Corner Office, generally provides practical advice from CEO’s. This week’s interview with Richard Anderson, CEO of Delta Air Lines, stresses the value of communication and his belief … correctly, I would say … that communication skills are more important than ever with the advent of the Internet and the myriad ways that communication takes place with our professional constituents. Not a PowerPoint slide deck either. Complete sentences.
He also offers his insights about recruiting and interviewing techniques that emphasize points made here in the past … what I call the “gateway to lasting high-performance contribution” … that skills and experience are trumped by culture fit, compatability with leadership styles, operational awareness and values.
Good lessons if you want to build a great team that will help you build and sustain a great business.