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Monday Quote of the Week: Politeness Can Be Poison

I’ll bet you’ve seen this in your organization.

politeness is the poison of collaboration

In You Love Collaboration. Do You Think It’s a Substitute for Communication?, I talk about how so many leaders confuse consensus with collaboration.
One of the main culprits is politeness. We don’t want to hurt anyone’s feelings, we want everyone to just get along, we don’t want to rock the boat …. and without even realizing it, the group drifts towards consensus.
As a leader, you’re challenged to make decisions in the best interests of the organization, its shareholders and other stakeholders.
That’s not the same as making decisions that may be in the best interests of the those you’ve consulted … or only making the decisions with which most everyone agrees.
It might be time to read this article to be clear about the distinction. It could save your business.

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