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No substitute for unbiased feedback!

PrescriptionI have posted many items and reflections about the critical importance of regular, unbiased feedback as the linchpin to achieving accountability throughout your organization.

The most recent example is the interview with Anne Mulcahy, CEO of Xerox.

John Donahoe, the CEO of eBay since 2008, offered his unequivocal enthusiasm for vigorous, honest and independent feedback in a recent interview you can find here.

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