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Tag Archives | Performance

If You Want To Trash Your Brand … Here’s a Good Way To Do It

Any chance that you’re tone deaf? Maybe you should follow Paul McCartney’s example.

A brand anthem expresses to your customers the core values related to your brand and products, much like a vision statement expresses the core values of your company 


Are you trashing your Brand Anthem?

A few months back, I was sitting in an exceptionally beautiful church on Easter Sunday morning.

There were garlands of fresh daffodils and orchids draping the sanctuary.

Easter lilies were everywhere, consuming the floor of the chancel and the empty spaces on the altar rails. Small children were dressed in their Easter finery, sitting awkwardly in their new suits and dresses anxiously awaiting the Easter Egg hunt following the service.

Time for the Processional Hymn

Christians everywhere know that the hymn, “Christ the Lord is Risen Today” also starts the Easter service and marks the procession of ministers and laity down the aisle to the altar.

It is unarguably the best known Easter hymn, a holiday staple like O’ Little Town of Bethlehem, Joy to the World and other holiday songs at Christmas.

I pretty much know that Easter hymn by heart … sang it every year as a child … and can’t imagine an Easter service without it. Read What Happened to that Favorite Song

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How to Keep Smart People from Killing Each Other

While I am spending a little downtime with my family, I wanted to share with you a timeless article from our Leadership Library.

If you want to poison the well where you work, allow a Certified Jerk to roam free.

Mollycoddling is a pernicious and infectious organism you need to expel from your organization.

No Asshole Diagram

It’s easy to figure out how to deal with the Certified Jerk

This phrase is powerful in so many ways.

Smart people can often be prima donnas – I’ve heard those accusations myself … the smart people part, of course, not the second (and when it has been used, it’s typically disguised in less elegant terms) … but the brilliance of some people is often more blinding than enlightening.

Fortune magazine once asked Dr. Mehmet Oz about the best leadership advice he had ever received.

Keep reading so you don’t miss how to make the tough decisions

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The 8 Most Powerful Letters in Your Productivity Toolkit | Video

Just when I thought we had covered the waterfront with respect to accountability, I’m reminded of the linchpin of true accountability – the very simple concept of FOLLOW UP.

During my conversations with CEOs, I’m repeatedly reminded of how remarkably little attention is paid to this simple concept.

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Why do we ignore follow up?

It seems so obvious I wonder why I’m writing about it … and yet, routine follow up is often ignored in the hustle for the next opportunity or when there just isn’t another finger to put in the dike.

This isn’t a new problem and it stretches across all of the aspects of our lives. Five years ago, the New York Times even lamented about the lapse in our social manners reflected by people’s failure to respond to RSVP invitations, much of which I’d chalk up to this follow up laxity.

It’s a process that is halfheartedly pursued by so many that it’s no wonder so few things get done on time – or at all.

We expect the other person to get it done

There are a number of reasons for this you may recognize in yourself.

Don’t miss the video & the 7 Simple Steps to create a powerful Follow Up routine

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12 Holiday Morsels to Strengthen Your Business

Yes, the holidays are here and already the list of things to do continues to grow – completing the annual budget, planning parties, visiting with friends, figuring out what to get who for when … and so it goes.

Yet, my spirit remains strong, so I’ve prepared a menu of 12 holiday treats that I hope will slide down like Amaretto eggnog in front of a winter fire.

I’ve even scoured some of my earlier columns to find the most delectable morsels.

“In theory there is no difference between theory and practice. In practice there is.” — Yogi Berra

So, here’s a smorgasbord of lessons learned – a few appetizers, a choice of entrees, a little dessert – from executives of both extraordinary capability and numbing incompetence  — that should grace your executive table for 2015.

1.     It’s never about you.

It’s always about them. Customers, employees, suppliers … family, friends, colleagues.

Be clear about it and thrive.

Get it backwards?

Fail.

2.     If you don’t think you’ll ever have a management succession problem, you already have one.

Keep reading. There are 12 days. Remember?

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