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How Many Times Have You Been Through This Revolving Door?

Remember how Mom used to say: “You know better than that?”

S he knew we could make better decisions. So, why did she have to say this so often?

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It wasn’t that we were ignorant or unaware of what was supposed to be done.

Quite the contrary. We knew damn well what we were supposed to do but we just didn’t want to do it.

Why not?

Why Don’t We Do What We Know We Must Do?

That’s the eternal conundrum, isn’t it my friends? Why don’t we do what we know we must do?

Continue reading to detect the symptoms & learn the solutions for indecision …

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Accountability | What Does It Really Mean?

Accountability comes up as one of the top 3 issues on the minds of CEOs in almost every conversation I have with them.

T hey know, deep in their bones, that unless they build an organization that embeds this elusive concept into its DNA, the chances of achieving their goals will be equally elusive.

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When does Accountability begin?

“When is it no longer my responsibility to get people to complete their assignments … and where does their responsibility to perform begin?” a North Bay CEO asked me recently.

“Your responsibility never ends … and neither does theirs,” I said.

“Your job is to work tirelessly to build accountability into the organization so that your team understands that being held accountable is the cornerstone of a strong, successful organization. It is not punitive.”

Recently, we’ve discussed personal accountability as the “singular touchstone of professional success over which we have the greatest control.”

We’ve also discussed the After Action Review a valuable teaching tool that reinforces accountability and inspires a culture of continuous improvement.

An organization focused on accountability might be seen as the thread that connects our personal accountability

–talking the talk, and, the After Action Review as …

walking the walk.

But what is it, really?

What is Accountability … Really?

In simple terms, accountability is a willingness to accept responsibility for our actions.

It’s being reliable and making certain that the commitments we make, from the perspective of others, have been kept. For a responsible culture to prevail, each of us must make certain that those commitments are honest – and honored.

At the core of accountability is the requirement to set clear expectations.

Keep reading to make sure you understand what Accountability really means

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Accountability | The 4 Key Principles of Powerful After Action Reviews

After Action Reviews are a powerful force to learn from what went right … and what went wrong.

L earn these 4 Principles to make it work for your team and organization.

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Many years ago when we lived in the Midwest, we became very good friends with a young couple down the street.

He was a fellow fraternity brother, from another college, but I remember him as a super bright physician with a unique ability to describe complex medical subjects in layman’s language.

After Action Reviews are for Learning – NOT Blame

One day, he asked me if I’d like to go to work with him on Saturday. He’d show me around, we’d have lunch, hang out.

He couldn’t leave for lunch, but he would bring along some homemade sandwiches, bologna with lots of ketchup, he said, and I could sit in his pathology lab as he performed an autopsy … and while he was cutting and sawing, we would enjoy our lunch together.

It was when he started laughing that I realized why my vision of an overloaded bologna sandwich, dripping with ketchup alongside an autopsy table, was kicking up a firestorm in my gut.

Keep reading to capture the 4 Key Principles of After Action Reviews

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Rip Off that Mask. Let’s See Who’s Really Responsible for All of This?

Over the last few weeks, we’ve discussed how it’s possible for different cultures to produce equally profound results.

H ow do you create a mindset where everyone takes full responsibility for their actions and refuses to blame outside forces for failure or disappointment?

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Déjà vu all over again?

How often have you heard that phrase banging against your skull … and how often was it telling you …

“I’ve been here before.”

“Didn’t we already solve this problem?”

“Why does this subject keep coming up all the time?”

Why do these issues keep resurfacing?

We’ve been talking about culture and accountability over the last few weeks, and as I’m sure in your experience, you’ve already discovered how often so many of these issues continue to be the same challenges year after year.

They’re constantly resurfacing, often in disguise as a different issue altogether … but really, the same ‘ol, same ‘ol.

Have we become dumb and dumberer?

Why do these same issues keep popping up like whack-a-moles?

Continue reading to see who to hold accountable for what happens next …

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Can Radically Different Cultures Produce Equally Great Results? Part 2.

Last week, in Can Radically Different Cultures Produce Equally Great Results?, I posed the question: If measured by financial performance, can dramatically different organizations be equally successful?

I n this short series about culture development, we’ll take a look at how sound business principles and cultural patterns often collide within an organization’s walls.

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How can opposing cultures both succeed?

In many ways, it doesn’t seem fair that both charitable and churlish cultures can thrive.

It’s easy to embrace the benevolent culture created by Sid Rich (we’ll call it Company South, “S” for Sid) as profiled in the first article in this series.

His company deserves to be successful.

Wouldn’t it be great if that was the company you worked for?

Strive not to be a success, but rather to be of value. ~ Albert Einstein

What if you’re stuck on the other side of the tracks?

Contrarily, when you look across the aisle at the rough and tumble world of Company North (“N” for Nasty), highlighted by temper tantrums, public floggings and a petulant devotion to spending a dime on anything, we’re either glad we’re not working there … or wishing we didn’t.

Some powerful lessons are evident as we compare and contrast these companies, their styles and culture, although some lessons are not very inviting.

continue reading to see some of these cultural differences

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Can Radically Different Cultures Produce Equally Great Results?

There’s more emphasis every day on the value and influence of culture on business success.

W hat does it mean if your culture is dysfunctional and your employees think it’s a train wreck?

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“He threw a lead crystal ashtray at his son’s head?“ I asked. ”Thank God he missed.”

“He threw his secretary’s typewriter through a second story window – it wasn’t open – into a parking lot full of cars below?”

These are just a few of the stories I heard after I joined the firm.

You do not lead by hitting people over the head – that’s assault, not leadership.” ~ Dwight D. Eisenhower

Ever feel like you were a galley slave?

In short order, I recognized that the company’s cultural ancestors probably included a toga-clad, sweat-drenched galleon driver pounding out a cadence of “ramming speed” with a wooden mallet.

Their cost-containment strategy was medieval.

Keep reading to capture some of the most important elements of a great culture

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Four Sports Metaphors to Make you a More Effective Leader.

The simple things in life are often the most important … and the most memorable.

T hese are swing thoughts you can put to work immediately … and with powerful results.

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Who can say it better than Yogi …

“A nickel ain’t worth a dime anymore”,

“I always thought that record would stand until it was broken”,

“I wish I had an answer to that because I’m tired of answering that question.”

Yes, I know, you’re disappointed this week that I’m not talking about Newton’s Third Law of Motion or The Key to Understanding Quantum Physics … but my brain needs a rest … and I’m still straining with every molecule in my body to understand what Newton’s talking about.

When in doubt – sports.

Sports in this country have become a glutinous conundrum of romance, excitement and heroes, leavened with money, big egos and scandals.

Yet, sports are uniquely imbedded in our culture, and we can still glean valuable lessons from them.

Let me share with you 4 Powerful Sports Metaphors that will help you become a More Effective Leader

To scoop up these 4 nuggets or leave a comment, please click here

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Aren’t You Getting Tired of Always Feeling Buried?

“I’m swamped.” “I’m buried.” “I’m getting killed.”

S ound familiar? It’s a common refrain everywhere I go these days. CEOs and business leaders are feeling overrun with a myriad of operational details exacerbated by the constant struggle to stay ahead of the information tsunami.

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In my work with CEOs across all industries, everyone’s swamped.

Do you feel like you’re barely hanging on, stressed by the fear that you’re missing a lot you should be doing and things might be getting worse?

In an era when we’re all being asked to do more than ever, and with fewer resources than ever, getting control of your personal workflow can provide a significant boost in personal productivity that can make a big difference in your executive and personal performance.

Being Out of Control is Your Real Enemy

As I’ve said here before, the feeling of being overwhelmed is really a matter of being out of control.

The solution is to focus on regaining control. While all of us have various tools we use to manage our personal productivity, many of those tools are dull and inadequate to the task.

Let’s dig a little deeper and suggest some tools to help relieve that feeling of “overwhelm.

Keep reading for some tools to get control back in your life

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Lewis & Clark didn’t load the canoe with Mojitos!

Socrates said, “Know Thyself”, one of the most profound philosophies ever spoken about human behavior.

H ave you thought about what it might mean for your business?

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The night sky is etched in vivid black and white tones, and in the back seat of a chauffeured car prowling the streets of Hoboken, N.J., a lawyer for a mob-connected union boss confronts his brother, Terry Malloy, about testifying against the mob in court.

Malloy, despondent over these threats, is stunned when his brother pulls a gun to emphasize his point. Their relationship had reached a nadir, and Malloy was distraught that his brother helped dismantle his fledgling boxing career.

In his dark lament, he delivers this memorable line:

“I coulda had class, I coulda been a contender, I coulda been somebody … instead of a bum.” – Terry Malloy (played by Marlon Brando in the legendary movie, On the Waterfront)

What did Mom Say about Being Somebody?

Our moms also told us to “be somebody” – although our behavior at any particular moment may have altered her tone when she really meant …

  • “Be somebody better than you’re being right now”, or
  • “Get off the couch and quit loafing.”

What does it take to BE SOMEBODY?

Continue reading to see how to consider your brand identity …

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Today is a Good Day to Quaff a Chilled Mug of Amnesia

Get yourself a tall chilled mug of Amnesia and have a seat.

T his is a beverage you should drink as often as possible.

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No calories. Low in carbs … but filled with the protein needed to turbocharge your organization.

Here’s what will happen after one or more of these adult beverages.

First, you will forget about your mistakes and those of others.

If you were properly doing your After Action Reviews, you will have already learned the lessons drawn from those failures and disappointments. Once you make sure everyone learns those lessons, including those individuals who may have fallen short of your expectations, it’s time to move on.

Every new beginning comes from some other beginning’s end. ~ Seneca

Send the powerful message to everyone that …

Keep reading to get this powerful message

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