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Fun Friday | Why don’t people return phone calls?

It’s remarkable that so few people return their phone calls on a timely basis. Why is that?

Are we just lazy? Too busy? Did I mention lazy? Don’t give a rip? “If it’s important, they’ll call back?”

 

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Are you eyeballin’ me? Of course not … not you. You return all your calls. Right?

Wanna think about all the time we invest in phone tag? Nah, me neither.

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Ok, let’s do it anyway. Talk about a time sink … keeping track of all those who …

  • don’t return the call,
  • are out of the office,
  • traveling,
  • on vacation,
  • sick,
  • already on the phone …

… what a bother, huh?

If you’re like me, you’ve probably got dozens of these floating around at any one time.

What if they don’t return phone calls at all?

Keep reading if you need a few more reasons to NOT return phone calls

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The 7 Key Attributes of Successful New Leaders

Consider these 7 Key Attributes of Successful New Leaders to give yourself a running start.

Existing leaders will also benefit from reading along and making course corrections where necessary.

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A number of my clients and colleagues have recently ascended to greater positions of leadership at the top ranks of their companies. There’s suddenly even more to do, but have you paused long enough to consider how you should start?

Do you need to do anything differently?

1. Credibility is Foremost

Without it, you’ll look over your shoulder and find no one there. You need to do it by being committed to learning, being humble about what you don’t know and proving to your team that you’re building a transparent and collaborative organization — and they are a critical part of it.

Roll up your sleeves and learn before barking out orders.

Make sure you don’t miss any of these 7 Attributes

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7 Words that Save Lives and Apply to Everything We Do

In a 7-hour-long operation that took place on May 22 at the University Hospital of Mirebalais in Haiti, Dr. Henri Ford, the chief of surgery at Children’s Hospital Los Angeles, directed his “incredible dream team” of several dozen professionals to successfully separate six-month-old conjoined twins who were born with a separate triplet sister.

These were his words upon completing this dramatic and incredibly complex surgery which you can read more about here.

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What are You Doing to Celebrate Your Victories?

Do you only see the shortcomings of your team and struggle to celebrate the victories? If you only see the brown spots when you look down at a beautiful green lawn, you’re overlooking a great chance to celebrate.

Too often, we’re too busy to celebrate what we have achieved. Do it often to unleash the power of your team and everyone’s joy of celebration.

 

What exactly is team building anyway?

When you think of team building, one of the first images that comes to mind is usually of some recent shared activity. Even if it wasn’t so recent, that was probably your first thought.

Let’s see. Wasn’t the ropes course the last thing we did together? No, I think it was that obstacle course, that crazy thing out on the woods we did? Nope, it was that scavenger hunt we had that time. Couldn’t find squat as I recall. Does that count?

Here’s what that event often looks like

You show up in clothes you normally wouldn’t be caught dead in, but figure, hey, what the heck, it’s an outdoor challenge. Read why and how you need to celebrate your victories

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5 Powerful Leadership Lessons from the Indianapolis 500

Our leadership prowess is always on the line but nowhere more powerfully than on the starting line at the Indy 500.

You’re all in, 24/7 for 365 days … with victory in a 33 car lineup about 3 hours away. Do you understand the leadership requirements to achieve victory in such a short period of time?

 

Close only counts in horseshoes and hand grenades

On Sunday, May 24, 2015 … and with a spread of only .1046 seconds – yes, that’s about 1/10 of one second – Juan Pablo Montoya overtook Will Power – (yup, that’s his real name, a good one for this stuff, huh?) – to win the 4th closest race in Indy 500 history.

(Last year was the 2nd closest when Ryan Hunter-Reay overtook Helio Castroneves to become the first American to win it since 2006.)

I’ve been following this race for more than 50 years

For over 50+ years, I have listened to … and starting with the first live, same-day telecast in 1971 … watched the Indianapolis 500.

Every year.

Without fail.

What do I know about cars?

Nothing!

Really, I should say Absolutely Nothing!
Keep reading to learn the 5 Powerful Leadership Lessons from the Indy 500

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12 Holiday Morsels to Strengthen Your Business

Yes, the holidays are here and already the list of things to do continues to grow – completing the annual budget, planning parties, visiting with friends, figuring out what to get who for when … and so it goes.

Yet, my spirit remains strong, so I’ve prepared a menu of 12 holiday treats that I hope will slide down like Amaretto eggnog in front of a winter fire.

I’ve even scoured some of my earlier columns to find the most delectable morsels.

“In theory there is no difference between theory and practice. In practice there is.” — Yogi Berra

So, here’s a smorgasbord of lessons learned – a few appetizers, a choice of entrees, a little dessert – from executives of both extraordinary capability and numbing incompetence  — that should grace your executive table for 2015.

1.     It’s never about you.

It’s always about them. Customers, employees, suppliers … family, friends, colleagues.

Be clear about it and thrive.

Get it backwards?

Fail.

2.     If you don’t think you’ll ever have a management succession problem, you already have one.

Keep reading. There are 12 days. Remember?

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As a Leader, are you an Architect or just a Handyman?

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You need to develop a Delegation Mindset!

Yes, it’s sad but true.

If you’re a leader and you don’t develop a delegation mindset, you’ll never get enough done to extend your influence or grow in your organization.

Most importantly, you’ll be unable to accomplish the things that only YOU can do.

Do you really have a chance if you don’t delegate?

When you look over your shoulder, you probably see the flood waters rising behind … and somewhere deep in your subconscious, you’re reminded that you need help.

It’s dawning on you that as you seek and take on more responsibility, you’ll only have more to do … not less … and you’re going to drown if you can’t get some help.

Then, you start to notice there is a lot of potential help nearby … others are tapping into that talent pool … but you aren’t taking advantage of those resources.

What about only what YOU can do?

You also know that if you don’t make time for the things that only you can do, they won’t get done … by anyone … ever. Continue reading to get the Delegation Principles checklist

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