Tim Berry called my attention to a great post on the ThinkGeek site. If you're hungry, dig in ... dig in, that is to the hilarious post showing the "cease and desist" letter they received from the National Pork Board claiming that they infringed on the slogan "The Other White…
I'm a big believer in the Ritz Carlton's program of providing a $2,000 allowance to empower their employees to enhance the "Guest Experience" ... and I think it's noteworthy that the Cadillac division of General Motors is applying this concept to strengthen their relationship with potential Cadillac customers. It's not…
Those of you who are willing to admit … or deserving … of wearing this crown have probably stumbled down the staircase more than once trying to exert your control over every fiber of the carpet beneath your feet.
Researchers have found that when test subjects are even subliminally exposed to the name of a person they believe is “controlling”, they unconsciously do the OPPOSITE of hard work. It seems that people value their freedom “so much so that even an unconscious memory of a controlling person stimulates a behavioral reaction.”
Combine this with The Productivity Paradox and the work done at Sony Pictures to focus more on employee energy management rather than time management, (more…)
Seth Godin recently wrote about two lemonade stands and how simple things in the approach made such a big difference. My colleague, Jonathan Fields, also commented on this post, expanding upon some of the key differentiators that apply to all of our businesses. Simple concept, Provocative Ideas. Free lemonade, anyone?
Getting the impression that I may have caught up on a little HBR reading over the holidays? What makes you think so? I did read The Power of Unwitting Workers recently, though, and thanks to so many of you for contributing ... unwittingly ... to energy conservation and other worthy,…
For those of you attempting to follow the meandering health care reform debate ... gold stars if you have any idea where this sits today ... you might be interested in the recent Business Week article, Radical Surgery, about a hospital that slashes costs AND delivers high quality with innovative…
I regularly read the Corner Office column in Sunday's NY Times because the CEOs being interviewed invariably identify important leadership components that are valuable reminders of issues often overlooked. In his recent interview, Tim Brown, CEO of IDEO, reminds us that the questions are often more important than the answers.…