Accountability | Powerful After Action Reviews

Man with sack over his headMany years ago when we lived in the Midwest, we became very good friends with a young couple down the street.

He was a fellow fraternity brother, from another college, but I remember him as a very capable physician with a unique ability to describe complex medical subjects in layman’s language.

After Action Reviews are for Learning NOT Blame

One day, he asked me if I’d like to go to work with him on Saturday. He’d show me around, we’d have lunch, hang out. He couldn’t leave for lunch, but he would bring along some homemade sandwiches, bologna with lots of ketchup, he said, and I could sit in his pathology lab as he performed an autopsy … and while he was cutting and sawing, we would enjoy our lunch together.

It was when he started laughing that I realized why my vision of an overloaded bologna sandwich, dripping with ketchup alongside an autopsy table, was kicking up a firestorm in my gut. I think that’s how many business executives view an After Action Review (AAR) — a gruesome business designed to relive the pain of failed projects.  (more…)

Continue ReadingAccountability | Powerful After Action Reviews

A little sleepy? Start at your desk!

Have I given you anything yet for Christmas, or maybe to celebrate the New Year? Well, I have now. Consider this part of the Exkalibur Stimulus Package for 2010.

I don’t know about you but there are occasions … and they seem to be increasing in my case … when I feel a nap coming on … yes, during the business day, around 3:00 – 4:00 p.m. if you have to ask. Traditionally, there’s nothing we can do about it, hang in there, head for the coffee pot, slip out early, frog around on the web … something other than work. (more…)

Continue ReadingA little sleepy? Start at your desk!

Competence. Confidence. Caring. You’re done!

conference-tableBy now, you know that the Sunday NY Times Corner Office series is oft-quoted here to highlight varying aspects of leadership that flow from Adam Bryant’s conversations with notable CEOs and business leaders.
This week he interviewed William Green, Chairman and CEO of Accenture. Read it in its entirety as a refresher on important elements of leadership.
Green reminds us that there is an abundance of talent that we’re not mining … (more…)

Continue ReadingCompetence. Confidence. Caring. You’re done!

Vol 52 – Building a Business: Health Costs

The North Bay Business Journal, a publication of the New York Times, is a weekly business newspaper which covers the North Bay area of San Francisco – from the Golden Gate bridge north, including the Wine Country of Sonoma and Napa counties.

This page provides the Print-Friendly Version of the article, as published.

Any related materials or articles referenced in the column, or otherwise applicable, will also be referenced below:

The electronic version of the article, as published, may be found here.

**********************************************************************************

Article published – November 2, 2009larykirchenbauerhdr

 

Building a Business: Can small companies lead in “consumer-directed” health care?

Disconnect between consumers, providers needs to be solved

“The only way to keep your health is to eat what you don’t want, drink what you don’t like and do what you’d rather not.” – Mark Twain

Health care reform has become a cause célèbre with potential costs that will threaten many small businesses. That’s one of the reasons I’m attracted to the growing use of “consumer-directed” plans that require each of us to take a more active role in managing the financial side of our own health care.

The New York Times looks at some of these alternatives in “Making Sense of High Deductible Plans“. You should also consider the comments by John Mackey, president of Whole Foods, in his controversial op-ed piece explaining Whole Foods’ approach to health care coverage, a piece that caught the attention of the Obama administration.

Over the years, I’ve repeated ad nauseam my belief that the principal flaw in the health care industry is our lack of individual financial accountability. (more…)

Continue ReadingVol 52 – Building a Business: Health Costs

Who cares? You should!

Patrick Lencioni has got it right in his guest column in Business Week recently: There's no substitute for taking an active interest in the lives of your employees. The MBWO - "managment by walking around" theory has always been popular in these pages as a simple, no-cost tool to stay…

Continue ReadingWho cares? You should!