I must admit that's a new phrase to me ... but it's a kissing cousin to "Death by PowerPoint", it seems. You'll enjoy the recent NY Times article about the U.S. military use of PowerPoint slides and how numbing it's become ... witness the slide that accompanies the article and…
Many of you are familiar with my interest in the Corner Office articles appearing in the New York Times on a regular basis. These articles, by Adam Bryant, focus on varying approaches taken by CEOs to lead their organizations.
A recent interview with Fuse founder, Bill Carter, reminds me of two critical variables that are easily lost in our haste to always move to the next issue. First, above all, having the best people is the only antidote to business mediocrity. I’ve said it time and again, and virtually everyone knows this deep down (but very few put it into practice) … that the organization that excels identifies the best people, makes certain they are properly rewarded, and never stops looking for top talent. (more…)
“When is it no longer my responsibility to get people to complete their assignments … and where does their responsibility to perform begin?” a North Bay CEO asked me recently.
“Your responsibility never ends … and neither does theirs,” I said.
“Your job is to work tirelessly to build accountability into the organization so that your team understands that being held accountable is the cornerstone of a strong, successful organization. It is not punitive.”
In this column recently, we’ve discussed personal accountability as the “singular touchstone of professional success over which we have the greatest control.”
We’ve also discussed the After Action Report, a valuable teaching tool that reinforces accountability and inspires a culture of continuous improvement.
An organization focused on accountability might be seen as the thread that connects our personal accountability – walking the talk – and the After Action Report – talking the walk. But what is it, really?
In simple terms, accountability is a willingness to accept responsibility for our actions.
It’s being reliable and making certain that the commitments we make, from the perspective of others, have been kept. For a responsible culture to prevail, each of us must make certain that those commitments are honest – and honored. (more…)
Many years ago when we lived in the Midwest, we became very good friends with a young couple down the street.
He was a fellow fraternity brother, from another college, but I remember him as a very capable physician with a unique ability to describe complex medical subjects in layman’s language.
One day, he asked me if I’d like to go to work with him on Saturday. He’d show me around, we’d have lunch, hang out. He couldn’t leave for lunch, but he would bring along some homemade sandwiches, bologna with lots of ketchup, he said, and I could sit in his pathology lab as he performed an autopsy … and while he was cutting and sawing, we would enjoy our lunch together.
It was when he started laughing that I realized why my vision of an overloaded bologna sandwich, dripping with ketchup alongside an autopsy table, was kicking up a firestorm in my gut. I think that’s how many business executives view an After Action Review (AAR) — a gruesome business designed to relive the pain of failed projects. (more…)
Seth Godin, blogger extraordinaire, has compiled an interesting and FREE PDF download from 70 diverse thinkers in which each person provides ONE WORD to identify an important concept for 2010 ... and then writes a single page to describe why they chose that word. From GENEROSITY to DIGNITY to POKER…
By now, you know that the Sunday NY Times Corner Office series is oft-quoted here to highlight varying aspects of leadership that flow from Adam Bryant’s conversations with notable CEOs and business leaders.
This week he interviewed Jeffrey Katzenberg, CEO of Dreamworks Animation SKG.
Perhaps Katzenberg inhabits an industry that is prone to more risk than others … but I doubt it. I agree with his equation, too, because if you’re not original and unique … and if you don’t make failure acceptable, no one will take the risks that ensure that your value proposition is fresh and creative. He believes that showing your employees that they’re expected to take risks is the single most important quality of an organization.
Katzenberg also stresses that the most important aspect of leadership is earning respect … not getting respect. (more…)
In an interesting article, The Martial Art of Difficult Conversations, Peter Bregman of the management consulting firm, Bregman Partners, reflects on a few tips to diffuse difficult conversations that are reminiscent of the "close encounters of the third degree" exhibited by Jack Nicholson in Anger Management. If you're unhappy with…
... and, of course, who better to embody this powerful attribute than an orchestra conductor?Imagine listening like a conductor, appreciating every note and intonation ... recognizing that the bass section is too loud or the percussion section is interrupting the melody.We can use these principles to improve our own listening…
By now, you know that the Sunday NY Times Corner Office series is oft-quoted here to highlight varying aspects of leadership that flow from Adam Bryant’s conversations with notable CEOs and business leaders.
This week he interviewed Drew Gilpin Faust, the first female President of Harvard University. Communication is a critical factor in her leadership style, and I can concur with the extraordinary importance this has in a university setting, having spent 6 months consulting with UCLA. The university community is a diverse governance conundrum with many cooks and few bottle washers, so communication is vital across all of the constituencies and leadership platforms. It’s no less important in your organization but the style required in a university setting sets a high standard for what’s required from all business leaders.
She also emphasizes the value of MBWA … the leadership tactic of “Management by Walking Around” mentioned often here. She also emphasizes (more…)