Over many years, I've racked my brain for the single word that represents THE SINGLE MOST IMPORTANT FEATURE of a successful business. Go ahead. Try it. What words come to mind? Communication will probably cross your mind. Maybe Accountability ... Leadership or Culture ... as well as personal characteristics like…
You've heard sayings that rhyme with this sentiment … probably ad nauseum throughout your life. Yet, there is no greater truth. We find what we're really made of … not when everyone's watching … not when everything is going swimmingly … but when the Resistance is regrouping for another charge…
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One of the most popular words in the business lexicon these days is collaboration. E veryone’s eager to flatten the organization, get rid of hierarchy, eliminate command-and-control structures and collaborate across broad multifunctional teams. Is There Anything Really New about Collaboration? Do we really understand collaboration and why it’s become…
It’s remarkable that so few people return their phone calls on a timely basis. Why is that? A re we just lazy? Too busy? Did I mention lazy? Don’t give a rip? “If it’s important, they’ll call back?"Are you eyeballin’ me? Of course not … not you. You return all…
PREPARE to Win … or get ready to get your butt kicked! In our travels, we’ve seen plenty of obstacles to success, from making the tough decisions to staying focused on execution.As if all that isn’t enough, there are still a few more barricades around the corner.Lack of preparation is one of…
How’s that strategy execution coming along? I ’ll bet things are starting to drag about now, aren’t they? Summer’s here, you’re dialing it back a little, taking some well-deserved vacation. You launched the year full of promise … but many of your initiatives seem to be stuck, people have too…
You may think you’re a pretty good communicator. B ut, have you clearly communicated the purpose of your organization so everyone in your company can recite it?Communication is a critical ingredient of business success and we all probably think we’re pretty good at it. We can walk, talk, dictate, speak…
After Action Reviews are a powerful force to learn from what went right … and what went wrong. Learn these 4 Principles to make it work for your team and organization. Many years ago when we lived in the Midwest, we became very good friends with a young couple down…