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Read more about the article No substitute for unbiased feedback!

No substitute for unbiased feedback!

I have posted many items and reflections about the critical importance of regular, unbiased feedback as the linchpin to achieving accountability throughout your organization. The most recent example is the interview with Anne Mulcahy, CEO of Xerox. John Donahoe, the CEO of eBay since 2008, offered his unequivocal enthusiasm for…

Continue ReadingNo substitute for unbiased feedback!

Anne Mulcahy – Xerox CEO – Good Lessons!

conference-table1The NY Times interviewed Anne Mulcahy, CEO of Xerox on Sunday in their Corner Office segment. She offered several keen observations on a wide range of subjects that are worth considering:

  1. Leadership is the essence of creating “followership” … recognize that all employees are “volunteers”. Communication is fundamental to keep everyone focused on the same ball. (more…)

Continue ReadingAnne Mulcahy – Xerox CEO – Good Lessons!
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