Just when I thought we had covered the waterfront with respect to accountability, I’m reminded of the linchpin of true accountability – the very simple concept of FOLLOW UP.During my conversations with CEOs, I’m repeatedly reminded of how remarkably little attention is paid to this simple concept.
Why do we ignore follow up?
It seems so obvious I wonder why I’m writing about it … and yet, routine follow up is often ignored in the hustle for the next opportunity or when there just isn’t another finger to put in the dike.
This isn’t a new problem and it stretches across all of the aspects of our lives. Five years ago, the New York Times even lamented about the lapse in our social manners reflected by people’s failure to respond to RSVP invitations, much of which I’d chalk up to this follow up laxity.
It’s a process that is halfheartedly pursued by so many that it’s no wonder so few things get done on time – or at all.
We expect the other person to get it done
There are a number of reasons for this you may recognize in yourself.