Lead with what’s possible

A recent NY Times interview with Dan Rosensweig, CEO of Chegg, a firm that rents textbooks online and by mail, prompted me about the power of the entrepreneurial spirit. We're not reminded often enough about the inspirational force of asking what needs to be done ... rather than thinking about all…

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Yummy for the money

In Cash for Chocolate, WSJ outlines several creative ways to raise funds for those of you looking for an innovative solution. I like the idea of "chocolate bonds" where you receive a box of chocolates every month as part of your investment return, or receive a "grocery discount" when investing in a…

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Why are you in business?

Everyone knows WHAT they're doing ... no exceptions ... and most know HOW they're doing it ... but few know WHY they're doing it! Simon Sinek argues that people make emotional decision to buy or follow someone only because they BELIEVE what YOU believe ... which is all about WHY…

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Night Owl or Early Bird?

Early birds - those of you who get up early - tend to be more proactive, more successful in business ... while the night owls ... that's me ... have been shown to be smarter, more creative, funnier and more outgoing ... not so bad, huh? HBR recently published some…

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Empower to the People!

I'm a big believer in the Ritz Carlton's program of providing a $2,000 allowance to empower their employees to enhance the "Guest Experience" ... and I think it's noteworthy that the Cadillac division of General Motors is applying this concept to strengthen their relationship with potential Cadillac customers. It's not…

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Change is exhausting!

Many of us accept that the only thing that doesn’t change is change itself. Our world is buffeted on all sides by change … kids grow up, technology abounds, friends move away, the list is endless.
Dan Heath at Fast Company describes a recent experience with subjects who were offered either chocolate chip cookies … or radishes. (If you’ve even been cut from a sports team, you’ll know how the radishes felt!). You can also see a short video there explaining the experiment. (more…)

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