Leadership Lessons | Does Mom think you should be a snitch?

“God grant that men of principle shall be our principal men.”

– Thomas Jefferson

Does Mom think you should be a snitch?

Some of you may be familiar with the famed but controversial West Point Cadet Honor Code: “A cadet will not lie, cheat or steal or tolerate those who do.

But didn’t somebody say: “Don’t be a tattletale?”

Few of us would doubt the wisdom of “will not lie, cheat or steal”, the core of many of the values we learned as children.
One of the other things we learned as children, though, was, “don’t be a tattletale.”
Be loyal to your friends, don’t snitch on them, and don’t go running to mommy when you observe a small infraction of the rules. It doesn’t help that we’ve seen countless movies since then where a snitch ends up on the wrong side of the grass.

What about the part, “or tolerate those who do”?

Thus, the controversial phrase, “or tolerate those who do.” (more…)

Continue ReadingLeadership Lessons | Does Mom think you should be a snitch?

Accountability | What Does It Really Mean?

When does Accountability begin?

“When is it no longer my responsibility to get people to complete their assignments … and where does their responsibility to perform begin?” a North Bay CEO asked me recently.
“Your responsibility never ends … and neither does theirs,” I said.
“Your job is to work tirelessly to build accountability into the organization so that your team understands that being held accountable is the cornerstone of a strong, successful organization. It is not punitive.”
In this column recently, we’ve discussed personal accountability as the “singular touchstone of professional success over which we have the greatest control.”
We’ve also discussed the After Action Report, a valuable teaching tool that reinforces accountability and inspires a culture of continuous improvement.
An organization focused on accountability might be seen as the thread that connects our personal accountability – walking the talk – and the After Action Report – talking the walk. But what is it, really?

What is Accountability … Really?

In simple terms, accountability is a willingness to accept responsibility for our actions.
It’s being reliable and making certain that the commitments we make, from the perspective of others, have been kept. For a responsible culture to prevail, each of us must make certain that those commitments are honest – and honored. (more…)

Continue ReadingAccountability | What Does It Really Mean?

Vol. 56: The Power of Personal Accountability

sword1The Power of One concept is not new — it’s the bedrock of everything from motivational speeches to Army One.

There’s an entire industry devoted to the power we have over our destiny.

In the context of Building a Business, we can view the Power of One as a series of concentric circles that ripple outward from the center … from where we stand as business leaders.

[pullquote]“God grant me the courage to change the things I can, the serenity to accept the things I can’t and the wisdom to know the difference.” – Reinhold Nieburh[/pullquote]

With a stagnant economy that has brought many businesses to their knees, we’ve been inundated with economic data, shards of doubt and glimmers of hope. While we can’t ignore these external forces, we can’t allow them to deter our commitment to reclaiming control of our agenda.

As a result, there’s no better topic with which to start than personal accountability, the singular touchstone of professional success over which we have the greatest control. (more…)

Continue ReadingVol. 56: The Power of Personal Accountability

Don’t skip this! Create Goals that Have Meaning

Creating goals that have meaning

“It’s just a goal.”
That’s a phrase I’ve heard too many times when a business leader engages in a performance review with an employee or when companies embark on a corporate planning effort.
Do they mean that a goal is more like a road sign, pointing the way without regard for whether you actually arrive?
Is it like the proverbial carrot dangled on the stick in front of us, with some motivational value but with no expectation that we will ever feast upon it? (more…)

Continue ReadingDon’t skip this! Create Goals that Have Meaning