Above Header Navigation

GTD: Getting Things Done Library

Why don’t people return phone calls?

It’s remarkable that so few people return their phone calls on a timely basis. Why is that?

Are we just lazy? Too busy? Did I mention lazy? Don’t give a rip? “If it’s important, they’ll call back?”

 

fri blog one ringy dingy

Are you eyeballin’ me? Of course not … not you. You return all your calls. Right?

Wanna think about all the time we invest in phone tag? Nah, me neither.

calls1

Ok, let’s do it anyway. Talk about a time sink … keeping track of all those who …

  • don’t return the call,
  • are out of the office,
  • traveling,
  • on vacation,
  • sick,
  • already on the phone …

… what a bother, huh?

If you’re like me, you’ve probably got dozens of these floating around at any one time.

What if they don’t return phone calls at all?

Keep reading if you need a few more reasons to NOT return phone calls

Comment

There’s a simple one-word formula to Achieve Excellence

PREPARE to Win … or get ready to get your butt kicked!

I n our travels, we’ve seen plenty of obstacles to success, from making the tough decisions to staying focused on execution.

As if all that isn’t enough, there are still a few more barricades around the corner.

Lack of preparation is one of them.

football-play-diagram

How many people have the will to lose?

How many of us have the will to lose?

Few, I’d guess, probably between zero and none.

How about the will to prepare?

The determination to do the unrelenting hard work to prepare to win … maybe not a lot more … and yet that’s exactly where the rubber mallet hits the lobster claw. Keep reading to embrace the key to success

Comment

Do You Follow a Routine – Or Just Full Speed Ahead and Hope It All Gets Done?

If you’re like me, you realize that there are a lot of “little things” you need to do every day that often “leak out” in the maelstrom that surrounds your normal routine.

A re you diligent about keeping track or have you just given up?

imageIf you’re like me, you realize that there are a lot of “little things” you need to do every day that often “leak out” in the maelstrom that surrounds your normal routine.

It’s usually those things we’ve promised someone we would do that day FOR SURE … a small thing, easily done … but then, in the firestorm at the office, we completely forget about it until we hit home and are gently reminded about our oversight … again.

Yes, it could be very minor but it’s often one of those nagging little nuggets that keep you from getting a good night’s sleep.

What is a Routines List?

what should be on your routines list? Keep reading …

Comment

Accountability | What Does It Really Mean?

Accountability comes up as one of the top 3 issues on the minds of CEOs in almost every conversation I have with them.

T hey know, deep in their bones, that unless they build an organization that embeds this elusive concept into its DNA, the chances of achieving their goals will be equally elusive.

image

When does Accountability begin?

“When is it no longer my responsibility to get people to complete their assignments … and where does their responsibility to perform begin?” a North Bay CEO asked me recently.

“Your responsibility never ends … and neither does theirs,” I said.

“Your job is to work tirelessly to build accountability into the organization so that your team understands that being held accountable is the cornerstone of a strong, successful organization. It is not punitive.”

Recently, we’ve discussed personal accountability as the “singular touchstone of professional success over which we have the greatest control.”

We’ve also discussed the After Action Review a valuable teaching tool that reinforces accountability and inspires a culture of continuous improvement.

An organization focused on accountability might be seen as the thread that connects our personal accountability

–talking the talk, and, the After Action Review as …

walking the walk.

But what is it, really?

What is Accountability … Really?

In simple terms, accountability is a willingness to accept responsibility for our actions.

It’s being reliable and making certain that the commitments we make, from the perspective of others, have been kept. For a responsible culture to prevail, each of us must make certain that those commitments are honest – and honored.

At the core of accountability is the requirement to set clear expectations.

Keep reading to make sure you understand what Accountability really means

Comment

The Power of Personal Accountability

The Power of One concept is not new — it’s the bedrock of everything from motivational speeches to Army One.

So, why not begin by setting an example of personal accountability that can be emulated throughout your organization?

the power of personal accountability

There’s an entire industry devoted to the power we have over our destiny.

In the context of Becoming a More Effective Leader, you can view the Power of One as a series of concentric circles that ripple outward from the center … from where you stand as a business leader.

God grant me the courage to change the things I can, the serenity to accept the things I can’t and the wisdom to know the difference. ~ Reinhold Nieburh

With a jittery economy and an historical presidential election on the horizon, we’ve been inundated with economic data, shards of doubt and glimmers of hope. While we can’t ignore these external forces, we can’t allow them to deter our commitment to reclaiming control of our agenda.

It all starts with Personal Accountability

As a result, there’s no better topic with which to start than Personal Accountability, the singular touchstone of professional success over which we have the greatest control.

Keep reading to learn more about the Power of One ….

Comment