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No substitute for unbiased feedback!

I have posted many items and reflections about the critical importance of regular, unbiased feedback as the linchpin to achieving accountability throughout your organization. The most recent example is the interview with Anne Mulcahy, CEO of Xerox. John Donahoe, the CEO of eBay since 2008, offered his unequivocal enthusiasm for vigorous, honest and independent feedback…

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The Peter Principle … redux

Business Week carries a fresh look at The Peter Principle, the seminal work that coined the phrase about people being promoted to their “level of incompetence”. Still a worthy concept for evaluating talent and making sure that your greatest salesman doesn’t become a big failure as a sales manager.

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Failure the crucible of learning? Maybe not …

The NY Times reported on a recent study by a team at the Harvard Business School who found that failure in a first venture is an unreliable signpost of future success. The study looked at several thousand venture-backed companies over a 17 year period. They found that first time entrepreneurs receiving venture funding (more…)

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We make a lot of mistakes … but

CBS Sunday Morning is a show I’ve watched since its beginning, almost 30 years now. (Man, am I getting old!). It is a welcome respite from the usual tumult of the business week as it concentrates on music, the arts, theater, books and other cultural landmarks. This week in its cover story it discussed Make…

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Anne Mulcahy – Xerox CEO – Good Lessons!

The NY Times interviewed Anne Mulcahy, CEO of Xerox on Sunday in their Corner Office segment. She offered several keen observations on a wide range of subjects that are worth considering: Leadership is the essence of creating “followership” … recognize that all employees are “volunteers”. Communication is fundamental to keep everyone focused on the same…

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Business Finance | Have you met the Scavenger’s Daughter?

Impressing your bank less important than being able to hit targets The Scavenger’s Daughter? Might be the name of a lost Dickens novel … or an indulgent misnomer for a  the infamous rack that not only stretched but crushed its victims during the reign of King Henry VIII. Thumbscrews, pilliwinks, breaks and the tormento de…

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