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Talent Management Library

Is Your Leadership Team at the Top of Its Game? | Take This Challenge

Your Leadership Team is the linchpin of your success as well as your organization’s.

H ave you taken a close look at the strengths of your Leadership Team? If there are gaps, what are you doing about it?

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Thermopylae.

Little Big Horn.

Vicksburg.

The Alamo.

For many, these words conjure a spectacle of clubs, spears and cannons … for others a vision of what might have been.

For me, they resound with will, determination and commitment … AND … they are a compelling reminder of how we can apply limited resources to overwhelming challenges.

Sounds like the role of the CEO in today’s demanding economy, doesn’t it … focusing scarce resources on a few critical initiatives?

Is Your Leadership Team up to the Challenge?

Do you recognize that the gaps in your leadership team are the single biggest obstacle to your success?

Continue and take the Leadership Team Challenge

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Happy Birthday, Winston | How Did You Get It All Done?

Today, November 30, is the birthday of Winston Churchill.

H e was born 136 years ago in 1874 … and died 50 years ago in 1965 … yet his talent and prodigious output remains striking to this day.

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Winston Churchill has always been one of my favorite historical characters … and for many reasons. His oratorical wit, style and passion was without peer.

An optimist sees an opportunity in every calamity, a pessimist sees a calamity in every opportunity. ~Winston Churchill

He had a spine of steel … with discipline and resilience to match, albeit the certainty of his convictions often triggered an abject stubbornness that wasn’t always welcome. It also created no small amount of turmoil.

I suppose some of these attributes can be found among many of us, so by themselves, they may not be so distinctive.

Prime Minister during WWII is only part of his record

To believe is to be strong … Doubt cramps energy … Belief is power. ~Winston Churchill

For me, his greatest distinction is the enormity of his accomplishments.

In most lifetimes, we’d be fortunate to accomplish a fraction of what Churchill got done.

Most notably, he served as the Prime Minister for Great Britain (and for 40+ years in the House of Commons, holding many other cabinet-level positions previously), leading the Allies to victory against the Axis forces during World War II … by most standards, enough to earn eternal praise and approbation.

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The Nobel Prize for Literature

Yet, who else in that same lifetime wrote 43 book-length works in 72 volumes?

Keep reading to learn of Churchill’s extraordinary accomplishments

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Five Lessons for Success from the Alabama Crimson Tide

It’s the heart of the college football season and there are valuable lessons we can learn from the most successful programs.

Y ou don’t have to be a football fan to embrace them. They are timeless lessons that apply to any business.

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“Who’s walking on my field?”

You’re lugging 40 pounds on your back in 100 degree temperature.

Your head’s tucked inside a small capsule like a two-pound sausage in a one-pound casing and sweat’s pouring down your face.

There’s no chance the sun will disappear … it’s only 10 a.m. … and while there’s water everywhere, your reach for the next bottle seems to exceed your grasp.

Oh, yeah, and the boss expects you to be running – not walking – on his field.

Run, don’t walk, to see the 5 Lessons for Success …

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Is it Too Much Trouble to Set Clear Expectations? If so, be prepared for mediocre results

Few executives will admit it’s too much trouble to Set Clear Expectations, even for their direct reports

I f it’s true for you, make sure you’re prepared for plenty of confusion and mediocre results.

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When I talk to executives every day, there’s hardly a conversation that doesn’t include the same 2 things:

  • “Why aren’t I getting more done?”, and
  • “Why aren’t my people getting more done?”

There are several simple and proven leadership tools that can save your bacon many times over.

Don’t stop just because you’ve heard this before

Keep reading for important insights into Setting Clear Expectations

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This is How You Create a Lifelong Customer

In many instances, finding customers can be easier than keeping customers.

T here are a lot of things we can do to get them to show up. But, do we do everything to make sure they keep showing up?

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You don’t have to look very far to find instances where customer service lands with a thud.

Restaurants are a pretty easy target

Restaurants may be one of the easiest targets since we’re in them all the time, so imagine my pleasant surprise to receive a Missed Opportunity check from a Grand Rapids, Michigan restaurant I visited while there to celebrate my Mom’s birthday.

The dish I ordered wasn’t quite up to par, a little dry compared to previous visits.

Keep reading to learn about how to turn the tables on Missed Opportunities

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How Close is Your Business to a Colossal Screwup?

Have you established a written Code of Conduct in your organization?

Our prescriptions for acceptable behavior are too vague. Get started now to spell it out more clearly to avoid that potentially colossal screwup.

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Have you heard this phrase before?

“Conduct unbecoming”

You may have heard this phrase before, perhaps from the clenched teeth of a military JAG officer about the same time you learned that “Crystal” is a perfectly apt response to “Are we clear?”

What is the Standard of Conduct in Your Office?

Always do right. This will gratify some people and astonish the rest.” – Mark Twain

Throughout my service as a U.S. Army officer, this phrase was constantly refreshed as the highest standard to apply to the official actions of military officers.

How Do Organizations Define Acceptable Behavior?

Keep reading to learn more about how to define acceptable behavior

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The 7 Key Attributes of Successful New Leaders

Consider these 7 Key Attributes of Successful New Leaders to give yourself a running start.

Existing leaders will also benefit from reading along and making course corrections where necessary.

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A number of my clients and colleagues have recently ascended to greater positions of leadership at the top ranks of their companies. There’s suddenly even more to do, but have you paused long enough to consider how you should start?

Do you need to do anything differently?

1. Credibility is Foremost

Without it, you’ll look over your shoulder and find no one there. You need to do it by being committed to learning, being humble about what you don’t know and proving to your team that you’re building a transparent and collaborative organization — and they are a critical part of it.

Roll up your sleeves and learn before barking out orders.

Make sure you don’t miss any of these 7 Attributes

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How to Keep Smart People from Killing Each Other

If you want to poison the well where you work, allow a Certified Jerk to roam free.

Mollycoddling is a pernicious and infectious organism you need to expel from your organization.

No Asshole Diagram

It’s easy to figure out how to deal with the Certified Jerk

This phrase is powerful in so many ways.

Smart people can often be prima donnas – I’ve heard those accusations myself … the smart people part, of course, not the second (and when it has been used, it’s typically disguised in less elegant terms) … but the brilliance of some people is often more blinding than enlightening.

Fortune magazine once asked Dr. Mehmet Oz about the best leadership advice he had ever received.

Keep reading so you don’t miss how to make the tough decisions

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Why the Lack of Momentum is the Most Lethal Force in Your Business

An object at rest tends to stay at rest and an object in motion tends to stay in motion with the same speed and in the same direction unless acted upon by an unbalanced force. ~ Sir Isaac Newton

Momentum is an incredibly powerful force in business as well as physics. These laws will help you energize your organization and get things done.

The Dynamics of Business Momentum

You don’t need to be a physics student

Most of us are familiar with the legend of Newton’s apple, which fell on his head and triggered his musings about the Universal Law of Gravitation. An unlikely but apocryphal story.

Fewer of us are physics students, and I’m pretty sure that few professors would whisper “physics” in the same sentence as “understanding” if they were considering my scientific proclivities. Nonetheless, I have come to learn that Sir Isaac Newton’s laws of motion have powerful siblings in the business world.

The Dynamics of Momentum is a powerful driver

Newton’s First Law of Motion focuses on the physics of movement, but the dynamics of “momentum” apply equally to people and organizations.

Learn how Newton’s First Law of Motion powerfully affects your business

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