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4 Pillars of Long Term Success

The 4 Pillars of Long Term Success You Can’t Live Without

4 Pillars of Long Term Success
4 Pillars of Long Term Success

These are the four pillars of any firm’s long-term success

“Lary, give this customer a call. We’ve just received an unauthorized return, and I want these shoes sent back.

“Funny how the green shoes don’t fit and the red ones fit perfectly.”

It wasn’t uncommon for the chairman of company North (you may remember him from the 2nd article in our Culture Series, How Are You Paving the Road to Superior Performance) to stop by my office with a message like this.

I realized later he was talking in code

His remarks were actually a code:

“The red shoes sold well but the green ones the customer bought aren’t selling … so now they’re claiming they don’t fit so they can return them. We’ve had no other such complaints. Tell them we won’t accept them and refuse them at the door if they come back.”

I made a note to contact the customer, figuring I’d call them after lunch when I would be more likely to catch them three time zones away.

No e-mail back then.

What the hell are you waiting for? Read the Full Article to see what he was expecting

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Leadership Insight | What are we doing to help you?

“There is nothing more exhilarating than to be shot at without result.

Winston Churchill

Why do you have your own business?

Winston Churchill could have been an entrepreneur to have so eloquently dramatized the thrill associated with building a business.

Whether you own it yourself or share it with partners, it’s yours to build, to mold according to your dreams and values.

You may be building it from scratch or seeking new opportunities to jumpstart a mature company. In either case, I hope this will help you on your journey.

Want to build your own boat?

Why do you have your own business?

Independence, many will say, the chance to run my own show?

Be my own boss?

Do things my way – maybe because you’ve seen them done the wrong way and you can do better? (more…)

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Business Finance | Why you should read Warren Buffett’s Letter

A Weekly Business Finance series for Non-Finance Executives!

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Read Warren Buffett’s Letter to Berkshire Hathaway Shareholders

So, why not  jump into the deep end right now by reading Business Finance is about much more than finance

I’ve said before that leaders don’t have the luxury of confining their interests to just a few things

(more…)

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Leadership Styles: The Smartest Guys in the Room can kill you!

When a fellow says it hain’t the money but the principle o’ the thing, it’s th’ money.” — Frank McKinney

‘Always ask why.  Dig deeper.  Get the facts.’ Avoid the crowd mentality

“Ask Why” was their motto.

“Wheel Out,” “Fat Boy” “Death Star” and “Get Shorty” were some of the nicknames applied to their strategies.

Confirmation letters of successful trades were addressed to names like “Mr. M. Yass and “Mr. M. Smart” … and I think you can parse the underlying contempt.

“Rank & Yank” described their people performance system, “Pump and Dump” their trading strategy.

About $70 billion of market value was destroyed, more than 20,000 employees lost their jobs and pension funds worth $3.2 billion were destroyed, more than two thirds of which belonged to retirees with little chance to rebuild.

I had always intended to watch “The Smartest Guys in the Room,” the 2005 movie based on a book by the same name from co-authors Peter Elking and Bethany McLean, but it got lost in the shuffle until last week.

It chronicles the Enron cataclysm, whose meteoric ascent was violently terminated with its bankruptcy on Dec. 3, 2001.

“Be like Enron” is still an ignominious curse

It’s hard to believe this happened almost 10 years ago since to be “like Enron” still reverberates as an ignominious curse. It’s really more like a viral infection, though, because so many of the forces that drove its destruction have cleaved similar fissures in scandals from (more…)

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Flush the recession Kool-Aid! Create your own demand!

“Teach a parrot the terms ‘supply and demand’ and you’ve got an economist.”

~ Thomas Carlyle

A lady walked into a neighborhood market one day and spoke loudly over the counter to the head butcher.

“Your prices these days are atrocious, Sal. Joe’s Deli across the street is selling your $10 chuck roast for only $5!”

“I know, Mrs. Haggle. I saw the sign. The thing is . . . Joe doesn’t have any chuck roast.”

The law of supply and demand still rules

So, the law of supply and demand rears its head again, some days a beautiful vision, other days an ugly hag. We’re surrounded by her mystique everywhere we go. Traffic is tied up because there are more cars than highway space. Starbuck’s is backed up because people want coffee faster than it can be made. There are no paper clips in the supply room but there’s plenty of fruitcake left in the kitchen.

Even for tickets to a free concert?

Supply and demand drove markets long before economists appeared … and its jarring prevalence is unavoidable. One of my favorite examples is (more…)

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