In many instances, finding customers can be easier than keeping customers. T here are a lot of things we can do to get them to show up. But, do we do everything to make sure they keep showing up?You don’t have to look very far to find instances where customer…
Concepts about paranoia abound. Ask Andy Grove, Jim Collins, Muhtar Kent and me. B y any name, change is healthy, but it means you’ll have to dropkick some of the things you’re already doing … even if you’re in love with them.A rose is a rose is a tulip? No,…
An object at rest tends to stay at rest and an object in motion tends to stay in motion with the same speed and in the same direction unless acted upon by an unbalanced force. ~ Sir Isaac Newton M omentum is an incredibly powerful force in business as well…
Most of us weren't around during World War II ... but D-Day was the largest amphibious invasion of all time.It involved over 250,000 troops and 15,000 ships landing along a 50-mile stretch of the Normandy coast on June 6, 1944.Luck?Accident? ... or the result of rigorous strategic planning and project…
Yes, the holidays are here and already the list of things to do continues to grow – completing the annual budget, planning parties, visiting with friends, figuring out what to get who for when … and so it goes.Yet, my spirit remains strong, so I’ve prepared a menu of 12…
http://youtu.be/qp0HIF3SfI4 Simon Sinek is one of the speakers at Leadercast 2014 taking place on ONE DAY ONLY on Friday, May 9. His TED talk, "How Leaders Inspire Action" is the 3rd most watched video on TED with over 16.5 million views. His latest book, Leaders Eat Last: Why Some Teams Pull Together…
Every year for the last 12 years, Leadercast has organized a ONE DAY ONLY event focused on Leadership. This year, you can join over 120,000 leaders from around the world at this exclusive event.The theme varies every year. Last year, it was "Simply Lead". This year, it is "Beyond You"."Our jobs ask…
What does it take to get on the Medal Stand and out of the Grandstands? She's won 17 Olympic medals. 12 of them are gold. She holds 13 world records. She's been Sports Woman of the Year twice. She's obviously a remarkable swimmer. She did all of it after having…
Do NOT Stop Asking These 10 Questions Several years ago, I wrote about whether we needed another checklist of the 10 Stupid Things I can’t stop doing ..or the Top 5 things I need to do before I brush my teeth (really, nothing, do that first … please). I ran…